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postnuke.it : pnhelpdesk64stable Inviato da : snale Domenica, 23 Ottobre 2005 - 16:47 [ Edit ] [ Delete ]
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Ecco a voi utenti iscritti a questo sito, una nuova traduzione in lingua italiana il seguente modulo:pnhelpdesk64stable.zip .
Questo è un modulo che genera i tickets per poi inviarli agli utenti.
E' un modulo ben fatto ma funziona solamente con Postnuke.
Con questa versione il modulo ha risolto molti bug.
Ecco il changelog (in inglese):
Fixed PnInit Bug that wasn’t properly upgrading earlier version to current version.
Bug Fixes
-- -- Fixed PnInit Bug that wasn’t properly upgrading earlier version to current version.
-- -- Fixed bug that caused the Add Ticket Type to only add admin.
-- Primary Resolution
-- -- Added the ability to set generic Resolution Categories for future reporting Purposes.
-- -- You would Add Items such as Replaced Hardware.
-- -- Called Higher Support etc. The objective is to give you some way to categorize the
-- -- type of response necessary to close the ticket. For instance if you had alot of tickets
-- -- close due to Hardware Failure: Hardware Replacement You would look at overall upgrade responsiveness.
-- Primary Resolution Category
-- -- This feature is not implemented yet however the Table was added this will be a linkable subtable to
-- -- the Primary Resolution. Idea here Primary Resolution of External Support
-- -- Primary Resolution Category IBM Support Services.
-- CSS buttoned the image disabled version of the html.
-- Known Issue Need to Finish the Icons for Primary Reso and Reso Category.
-- Fixed bug on closed on submit.
-- made urls xhtml 1.0 compliant & changed to the &
-- Removed all with the exception of the Printer friendly version woot.
-- XHTML 1.1 Complaint Yeah baby!
Per scaricare questo modulo potete scaricare sul mio sito: Home del sito (ma dovete registrarvi) oppure nella sezione donwload di Openitalia.
Buon download....
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